We use travel agents, based on their past experience, to build the best end-to-end vacation plan. They start with a base plan from their prior experience, review it with the customer to adjust, and customize for our individual needs. Once finalized each specific item has all the relevant details & timelines.
Similarly, when Customers are deploying new solutions, they want a prescriptive project plan approach, based on past projects and learnings, to ensure success. They need to see the path through the unknown and need the guidance on all the tasks needed for high quality success. It's critical to your organization's value proposition.
The best vendors bring a complete base plan that is constantly improved from past projects with all required tasks, templates, and timings with placeholders for unknowns. It also allows for flexibility to customization to specific customer project needs, while also keeping us close to the best-practice standard.
With all your previous project experience, surely you have an opinion on ALL tasks to do and when. Just don’t call me Shirley.
That’s my 8020 framework. What’s yours?
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