Understanding wait time to your customers and your business.

Understand why One Piece Flow is preferrable for your process.

A stable process is a repeatable process and means people understand what to do and how to do it! A stable process occurs when the...

Most processes start off as an ad hoc process -- meaning it was initially built for a single particular purpose. But has it evolved...?...

There are 5 criteria to consider when evaluating the maturity of your process. Over the years, I've identified five key factors to...

Which processes need to mature? Where should I spend my time optimizing my processes? #ProcessEconomics What pushes the need to...

There are certain characteristics that maturity processes share. Does your process have these? When asked "What does a good process look...

Personal Maturity is about reaching one's full potential. Process Maturity is about Leadership working to optimize both their people's &...

Getting "stuff" done in an efficient and orderly manner has always been my way ... even as a kid. I've always been "Lean8020", but just...